Player Wellbeing First

Responsible Gaming at 0kokPlay Smart, Stay Safe

Gaming on 0kok is meant to be fun — a way to relax, enjoy some excitement, and maybe win a little along the way. But we also know that for some people, gaming can become more than just entertainment. That is why responsible gaming is not just a page on our website — it is a core part of how 0kok operates every single day. Here you will find everything you need to stay in control.

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Deposit Limits
Set daily, weekly or monthly caps
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Session Timers
Get reminded how long you've played
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Self-Exclusion
Take a break for days, weeks or longer
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24/7 Support
Talk to us anytime, no judgment
18+
Minimum age to play on 0kok
24/7
Support available for all players
24h
Self- exclusion takes effect
100%
Free to use all responsible gaming tools

Our Responsible Gaming Commitments

Six ways 0kok actively supports every Bangladesh player in keeping gaming healthy and enjoyable.

Age Verification

0kok strictly enforces an 18+ policy. Every new account goes through identity verification before any real-money play is permitted. We use document checks and cross-referencing to make sure no underage player can access the platform. If we suspect an account belongs to a minor, it is suspended immediately pending review.

Deposit Limit Controls

You can set a daily, weekly, or monthly deposit limit directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period — this is intentional, giving you time to reconsider. Reducing a limit, however, takes effect right away with no waiting period.

Session Time Reminders

It is easy to lose track of time when you are in the middle of a game. 0kok lets you set session time reminders that pop up after a period of your choosing — 30 minutes, 1 hour, or 2 hours. When the reminder appears, you can choose to continue or log out. It is a small nudge that makes a real difference over time.

Cool-Off Periods

If you feel like you need a short break from gaming, you can activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account is locked for deposits and gameplay. You can still log in to check your balance or withdraw funds. Cool-off periods cannot be cancelled once activated.

Self-Exclusion

For players who feel they need a longer break, 0kok offers self-exclusion for periods of 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is fully locked — no deposits, no gameplay, and no promotional communications. Reinstatement after a temporary exclusion requires a formal request and a mandatory review period.

Trained Support Team

Every member of the 0kok support team receives training in responsible gaming awareness. If you reach out to us about a gaming concern — whether it is your own or someone you care about — you will be met with understanding, not judgment. Our team can walk you through all available tools and help you take the right steps.

01 What Is Responsible Gaming?

Responsible gaming means enjoying online games — slots, fishing games, live tables, crash games — as a form of entertainment, while keeping it within boundaries that do not harm your finances, relationships, or mental wellbeing. At 0kok, we define responsible gaming as playing with money you can afford to lose, for time periods that do not interfere with your daily life, and with a mindset that treats winning as a bonus rather than a necessity.

For the vast majority of 0kok players in Bangladesh, gaming is exactly that — a fun way to spend some leisure time. But we also know that a small number of players can develop habits that go beyond healthy entertainment. Problem gambling is a real issue, and 0kok takes it seriously. That is why we have built responsible gaming tools directly into the platform, not as an afterthought, but as a fundamental part of the 0kok experience.

The key principle is simple: you should always be in control of your gaming, not the other way around. If gaming ever starts to feel like something you have to do rather than something you want to do, that is a signal worth paying attention to.

Remember: Gambling outcomes are determined by random number generators. No strategy, pattern, or system can guarantee a win. Always play for fun, never to recover losses or solve financial problems.


02 Warning Signs to Watch For

Problem gambling does not always look obvious from the outside — and it can be hard to recognise in yourself. Here are some of the most common warning signs that gaming may be becoming a problem. Be honest with yourself when reading through this list.

  • Spending more money on gaming than you originally planned or can afford.
  • Chasing losses — continuing to play in an attempt to win back money you have already lost.
  • Lying to family members or friends about how much time or money you spend on gaming.
  • Feeling anxious, irritable, or restless when you are not able to play.
  • Neglecting work, studies, family responsibilities, or social activities because of gaming.
  • Borrowing money or selling possessions to fund your gaming activity.
  • Using gaming as a way to escape stress, depression, or personal problems.
  • Repeatedly trying to cut back on gaming but finding it difficult to do so.
  • Thinking about gaming constantly, even when you are doing other things.

If you recognise several of these signs in yourself, please use the self-assessment tool below and consider activating a cool-off period or self-exclusion. You can also contact our support team at [email protected] — we are here to help, not to judge.


03 Responsible Gaming Tools on 0kok

All of the following tools are available to every registered 0kok player, completely free of charge. You can access them from your account settings at any time. Using these tools is a sign of strength, not weakness — it means you are taking your wellbeing seriously.

Deposit Limits

Set a maximum amount you can deposit per day, week, or month. Reductions apply instantly; increases require a 7-day waiting period.

Session Time Limits

Cap the total time you can spend playing in a single session. When the limit is reached, you are automatically logged out.

Reality Check Reminders

Receive a pop-up notification at set intervals showing how long you have been playing and your net win/loss for the session.

Loss Limits

Set a maximum amount you are willing to lose per day, week, or month. Once reached, further gameplay is paused until the period resets.

Cool-Off Period

Take a short break of 24 hours to 30 days. Your account is locked for play but you can still withdraw your balance.

Self-Exclusion

Fully lock your account for 3 months, 6 months, 1 year, or permanently. All marketing is stopped and reinstatement requires a formal review.

How to activate: Log in to your 0kok account, go to Account Settings, and select the Responsible Gaming tab. All tools are listed there. If you need help activating any tool, contact our support team via live chat or at [email protected].


04 Quick Self-Assessment

Answer the questions below honestly. This is not a clinical diagnosis — it is a simple check-in to help you reflect on your gaming habits. Your answers are not recorded or stored.

Q1 of 5 — Have you ever spent more money on gaming than you planned to in a single session?
Yes
No
Question 1 of 5


05 Tips for Healthy Gaming Habits

Staying in control of your gaming does not require dramatic action — it starts with small, consistent habits. Here are some practical tips that 0kok recommends to every player in Bangladesh:

  • Set a budget before you start. Decide how much you are comfortable spending before you open the app or website. Treat it like a night out — once the budget is gone, the session is over.
  • Set a time limit. Decide in advance how long you will play. Use the session timer tool on 0kok to enforce it automatically.
  • Never chase losses. If you have had a losing session, accept it and log out. Trying to win back losses almost always leads to bigger losses.
  • Do not play when emotional. Avoid gaming when you are stressed, upset, tired, or under the influence of alcohol. Emotional states impair decision-making and can lead to impulsive bets.
  • Take regular breaks. Step away from the screen every 30 to 60 minutes. Stretch, drink some water, and check in with how you are feeling.
  • Keep gaming separate from finances. Never use money set aside for rent, food, bills, or family needs for gaming. Only play with genuinely disposable income.
  • Balance gaming with other activities. Make sure gaming is one of many leisure activities in your life, not the only one. Maintain your social connections, hobbies, and physical activity.
  • Be honest with yourself. Regularly check in on your gaming habits. If something feels off, use the self-assessment tool or talk to someone you trust.

Golden rule: Gaming on 0kok should always feel like entertainment. The moment it starts to feel like work, obligation, or a source of stress, it is time to step back and use one of our responsible gaming tools.


06 Protecting Your Family

If you share a device with family members — including children — it is important to take steps to prevent unauthorised access to your 0kok account. Here is what we recommend:

  • Always log out of your 0kok account when you are finished playing, especially on shared devices.
  • Never save your login credentials in a browser on a shared device.
  • Use a strong, unique password for your 0kok account and do not share it with anyone.
  • Enable two-factor authentication on your account for an extra layer of security.
  • If you have children at home, consider using parental control software on shared devices to block access to gaming websites.

If a family member is concerned about your gaming habits, please take their concern seriously. Sometimes the people closest to us notice changes in our behaviour before we do. 0kok encourages open conversations about gaming within families and supports any player who wants to use our tools to set boundaries.

If you are concerned about a family member's gaming on 0kok, you can contact us at [email protected]. While we cannot share account details due to privacy rules, we can advise you on the steps available and how to support someone who may be struggling.


07 Under-18 Policy

0kok is strictly an 18+ platform. We do not permit anyone under the age of 18 to register an account, make a deposit, or participate in any real-money gaming activity. This is a non-negotiable rule and we enforce it through mandatory identity verification for all new accounts.

If 0kok identifies or is informed that an account is held by a person under 18, the account will be closed immediately, all funds will be returned, and the matter will be handled in accordance with our Terms and Conditions and applicable law.

If you believe a minor has registered on 0kok, please contact us immediately at [email protected] with as much detail as possible. We will investigate and act without delay.


08 Get Help — You Are Not Alone

If you are struggling with your gaming habits, the most important thing to know is that help is available and asking for it is the right move. You do not need to be in crisis to reach out — even if you just have a question or want to talk through your options, our support team is here for you.

You can contact 0kok support 24 hours a day, 7 days a week via live chat on the platform, or by email at [email protected]. Our team is trained to handle responsible gaming conversations with care and confidentiality.

In addition to our in-platform tools, we encourage players who feel they need more structured support to speak with a trusted person in their life — a friend, family member, or community leader. Talking openly about gambling concerns is one of the most effective first steps toward regaining control.

Our promise to you: Every responsible gaming request — whether it is setting a deposit limit, activating self-exclusion, or simply asking for advice — will be handled promptly, respectfully, and without any pressure to continue playing. Your wellbeing always comes before your activity on the platform.

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Play on 0kok — Fun First, Always in Control

Join thousands of Bangladesh players who enjoy 0kok responsibly every day. Register now and use our built-in tools to keep your gaming healthy, fun, and within your limits.

18+ only. Please game responsibly. If you need help, contact [email protected].